Engineering Services

Support and Maintenance Contracts

Count on us to ensure the availability and security of your system.

A service provided by Automalógica to guarantee maximum availability and security for your company. Our trained professionals serve diverse systems, such as energy generation plants, substations and operation centers SPCS and SCADAs.

Our team:
Time Automalógica
  • Automation, energy, IT or telecommunications professionals, certified by Elipse E3 and / or Elipse Power
  • Advanced knowledge and solid experience in SCADA Elipse and SAGE systems. Also, complete expertise in the main protection of electrical power systems relays and controllers
  • Familiarity with network protocols, switches, routers and firewall
  • Qualification in database, Power BI, Excel, VBA and automation of reports and indicators using database
  • Experience in communication protocols IEC 104, DNP3, IEC 61850, OPC, among others
  • Use of communication protocol analysis tools
Analysis and bug fixes:
Análises e correções de falhas Automalógica
  • Request service via WhatsApp, phone, e-mail or call management portal
  • Our team is prepared to analyze the causes and evaluate pertinent corrective measures
  • On-call staff available 24 hours, 7 days a week
Maintenance routines and preventive analysis:
Rotinas de manutenção e análise preventiva Automalógica
  • Database performance
  • Cybersecurity requirements
  • Availability of machine resources
  • IT system availability
  • Quality in SCADA communication
  • Backup control
  • Maintenance routines and automated preventive analysis
  • Approval and application of S.O. and SCADA platforms new versions and updates
  • Banked hours for application improvements development
  • Periodic and on demand technical visits
Disaster recovery:
Rotinas de manutenção e análise preventiva Automalógica

In extreme situations, in which the system ceases to function, it is important to have a reestablishment plan, enabled with a few clicks.

  • Procedure creation and maintenance
  • Contingency plans preparation
  • Image restoration and system restoration simulations
Related Topics

See Also

Oscillographs collection and management
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OTS – Operator Training Simulator
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Owner's engineering
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Clients

Who Believes in Our Work

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