A service provided by Automa to guarantee maximum availability and security for your company. Our trained professionals serve diverse systems, such as energy generation plants, substations and operation centers SPCS and SCADAs.
Our team:
- Automation, energy, IT or telecommunications professionals, certified by Elipse E3 and / or Elipse Power
- Advanced knowledge and solid experience in SCADA Elipse and SAGE systems. Also, complete expertise in the main protection of electrical power systems relays and controllers
- Familiarity with network protocols, switches, routers and firewall
- Qualification in database, Power BI, Excel, VBA and automation of reports and indicators using database
- Experience in communication protocols IEC 104, DNP3, IEC 61850, OPC, among others
- Use of communication protocol analysis tools
Analysis and bug fixes:
- Request service via WhatsApp, phone, e-mail or call management portal
- Our team is prepared to analyze the causes and evaluate pertinent corrective measures
- On-call staff available 24 hours, 7 days a week
Maintenance routines and preventive analysis:
- Database performance
- Cybersecurity requirements
- Availability of machine resources
- IT system availability
- Quality in SCADA communication
- Backup control
- Maintenance routines and automated preventive analysis
- Approval and application of S.O. and SCADA platforms new versions and updates
- Banked hours for application improvements development
- Periodic and on demand technical visits
Disaster recovery:
In extreme situations, in which the system ceases to function, it is important to have a reestablishment plan, enabled with a few clicks.
- Procedure creation and maintenance
- Contingency plans preparation
- Image restoration and system restoration simulations
